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Privacy policy

The purpose of this policy is to inform data subjects about the processing of personal data carried out by this organisation through its website, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Spanish Organic Law 3/2018 of 5 December on Personal Data Protection and the Guarantee of Digital Rights.

1. IDENTITY AND CONTACT DETAILS OF THE CONTROLLER

TOBER SL, with its address at BRINCADERO, 25 (28750 SAN AGUSTIN DE GUADALIX), MADRID, tax ID B48155535, contact telephone 918489798 and emailinfo@bridastober.com

2. PURPOSES OF PROCESSING YOUR PERSONAL DATA

USERS / VISITORS TO THE CONTROLLER’S WEBSITE

We will process the personal data provided for the following purposes:

To respond to requests, complaints and incidents submitted through the contact channels on our website.
To understand website browsing behaviour in order to detect potential cyberattacks against our website.
To comply with legal obligations directly applicable to us and governing our activity.
To protect and exercise our rights or respond to claims of any kind.
Where applicable, to send commercial communications about our goods or services and/or news or newsletters related to our sector. If you do not give authorisation, the organisation will be unable to send you this information.
Where applicable, to manage your participation in competitions and promotions run by the organisation. If you do not give authorisation, you will be unable to participate.
Where applicable, to send satisfaction and/or quality surveys. If you do not give authorisation, we will be unable to assess the service provided.

3. LEGAL BASIS FOR PROCESSING

USERS / VISITORS TO THE CONTROLLER’S WEBSITE
The consent you have given us to process your data for the stated purposes. If you do not provide your personal data, we will be unable to process it for these purposes.
Compliance with our legal obligations. In this case, the data subject cannot refuse the processing of personal data.
Our legitimate interest in protecting our reputation, business and track record by preventing attacks on our website. In this case, the data subject cannot refuse processing, but may, where applicable, exercise the rights described in the “Rights” section of this policy.

4. Website plugins and tools

Google Maps. The Contact page lets you load a Google map by pressing a button. The map does not connect to Google until you activate it. When loaded, Google receives technical connection information and may use cookies according to its settings and policies. See Google privacy policy.

WhatsApp. The WhatsApp link opens an external service to contact Tober. Its use is governed by WhatsApp’s terms and privacy policy. You can also contact us by telephone or email.

5. DATA RETENTION PERIODS OR CRITERIA

The personal data provided will be retained for as long as necessary to fulfil the purposes for which it was originally collected. Once the data is no longer required for the relevant processing, it will be duly blocked so that it can, where applicable, be made available to competent public administrations and bodies, courts or the Public Prosecutor’s Office during the limitation periods for claims arising from the customer relationship and/or statutory retention periods.

6. AUTOMATED DECISION-MAKING AND PROFILING

The website does not carry out automated decision-making or profiling.

7. RECIPIENTS

While your personal data is being processed, the organisation may disclose it to the following recipients:

Courts and tribunals.
State law enforcement agencies.
Other competent public authorities or bodies where the controller is legally required to provide personal data.
Where applicable, data processors providing services to us.

8. INTERNATIONAL DATA TRANSFERS

The organisation does not carry out international data transfers. If international transfers become necessary in the future, the level of protection in the destination country will be checked and the safeguards required by law will be adopted.

9. SOCIAL MEDIA

To help you follow our activity and keep up to date with our news, we inform you that TOBER SL maintains a social media profile. All users may join our social networks or groups. However, unless we ask you directly for your data (for example through marketing activities, competitions, promotions or another valid method), your data will be held by the relevant social network. We therefore recommend carefully reading its terms of use and privacy policies and configuring your data processing preferences.

10. RIGHTS

Data subjects may request further information about the processing of their personal data and, at any time and free of charge, exercise their rights of access, rectification and erasure; request restriction of processing; object to processing; request data portability where technically possible; withdraw consent; and, where applicable, not be subject to decisions based solely on automated processing, including profiling. You may use the organisation’s forms or send a written request to the postal or email address given above. To verify your identity, we may request your identity card or a similar document if this cannot be achieved by less intrusive means. If you consider that your personal data protection rights have been infringed, particularly if your request to exercise your rights has not been satisfactorily addressed, you may lodge a complaint with the competent supervisory authority, the Spanish Data Protection Agency (Agencia Española de Protección de Datos), through its website www.aepd.es Under Article 21 of Spanish Law 34/2002 on information society services and electronic commerce, if you no longer wish to receive information about our services, you can unsubscribe by emailing info@bridastober.com with the subject“BAJAS” (UNSUBSCRIBE)

11. ACCURACY OF DATA

The data subject guarantees that the data provided is true, accurate, complete and up to date, and undertakes to report any changes through the channels indicated in section one of this policy. The data subject will be responsible for any direct or indirect damage resulting from a breach of this obligation. If a user provides third-party data, they declare that they have the data subjects’ consent and undertake to communicate the information in this clause to them, releasing the organisation from liability arising from failure to fulfil this obligation.

12. CHANGES AND UPDATES

This privacy policy may be amended or updated to meet legal requirements, follow instructions issued by the Spanish Data Protection Agency or reflect changes to our website. We therefore recommend that users review our Privacy Policy periodically. If you have questions about this policy, contact TOBER SL using the organisation’s forms or write to the postal or email address given above. Last reviewed: 20 June 2024

Visitor measurement with Google Analytics

With your consent, TOBER SL uses Google Analytics 4, provided by Google Ireland Limited, to analyse visits, pages viewed, traffic sources and clicks on contact links. This processing is based on your consent, which you can withdraw through “Cookie settings” at the bottom of the website. Analytics does not load if you reject analytics cookies. We do not enable Google Signals or advertising features. Google may process information outside the European Economic Area under its applicable safeguards. See cookie details and durations in our Cookie policy and the Google privacy policy.